Programme recovery and transformation direction for businesses that need grip.

We are a London team of senior consultants. For twenty years we have recovered stalled ERP and digital programmes for PE-backed and mid-market companies in the UK, Ireland, Europe, Asia and the Americas. The same investors have brought us back more than once.

Arrange a 30-minute call See how an engagement starts

You'll speak to Gregg Braden, the founder.

When clients call us

  1. The programme has stalled

    Go-live has slipped again, the budget keeps moving and nobody can say who is accountable for what. We find out what is broken and put a recovery plan in front of the board.

  2. The investor wants grip

    The operating partner has stopped trusting the status reports. We put a weekly rhythm in place, with named owners and a steering committee the suppliers answer to.

  3. An acquisition has to be integrated

    The deal has closed and the acquired company's IT estate, systems and people have to move into the group. We run the integration from discovery to the last migration.

Six questions to ask about your programme

Numbers from programmes we have led

  • 20+years leading programmes, infrastructure and enterprise platforms
  • 9countries made ready for go-live in 18 months
  • 50,000users moved onto ServiceNow across 11,500 locations
  • £29mpublic-sector digital programme recovered
  • 79offices in a global workplace rollout

How an engagement starts

Every engagement starts with a short discovery at a fixed price. You know the cost and the end date before we begin, and you decide what happens after it.

  1. Discovery

    2 to 4 weeks, fixed price

    The founder oversees and a senior consultant works on the ground. You get one honest view of what is broken, what is stable and who is contractually accountable for what, with a plan the board can act on. We also deliver one or two quick wins in that time.

  2. Decision gate

    Your call

    With that evidence you decide whether to repair, replace or restructure. You can stop here and keep the plan.

  3. Delivery

    Scoped to the plan

    A small senior team on time and materials or fixed work packages. From the first week we run a weekly operating rhythm, with named owners and a regular steering committee.

We don't fix the technology ourselves. We make sure the people who can are being held to it.

Selected work

We don't name clients. Each case describes the situation, what we did and what changed.

Read all seven case studies

Gregg Braden, founder of Expert Mode Consulting, in a dark suit and navy tie against a grey wall

Who you work with

Gregg Braden founded Expert Mode Consulting in 2017 and oversees every engagement. He has more than twenty years in programme leadership, infrastructure and enterprise platforms.

  1. Founder and programme director

    Owns the executive relationship, the governance and the reporting to the board and the investor.

  2. Senior consultants

    Lead workstreams and integrations. Most have 15 to 25 years in enterprise platforms, infrastructure, Microsoft Cloud, HR and finance systems, or acquisition integration.

  3. Project managers and PMO

    Run the plan of record, the RAID log and the reporting cycle from day to day.

More about Gregg and the team

When we are the wrong choice

Some buyers are better served elsewhere.

  • If you need a system built or configured, hire an implementation partner. We hold that partner to the plan.
  • If you want a long strategy review before anything changes, a larger firm will suit you better. We start changing things in the first month.
  • If nobody on the executive team will own the decisions, a recovery will stall again. We need a sponsor who can decide.

Where we work

We are based in London. We work on site where it matters and remotely where it doesn't.

Places

  • UK
  • Ireland
  • Spain
  • Germany
  • Austria
  • Hong Kong
  • Caribbean
  • Americas

Ownership

  • Private-equity portfolio companies
  • Founder-owned businesses
  • FTSE-listed groups
  • Public sector

Sectors

PE-backed, founder-owned and regulated businesses in professional services, healthcare, distribution, security services, property, retail and the public sector.

Talk through your programme

Tell us what is happening. We'll reply to arrange a 30-minute call.

A few lines is plenty: the system, the stage and what has gone wrong.

Or email hello@expertmode.co.uk